Novotel Suites Ambassador Seoul Yongsan

Amazing views! The suite had plenty of space, with a separate living room and a small kitchen. The washing machine was quite helpful as well. I did not have time to test out the sauna nor fitness so I can't comment on that. Breakfast was always the same but it was good quality and varied. From other reviews I was worried that the AC might be a problem but for me it worked flawlessly. Location is very good, with Yongsan station directly connected to the building. Even with a few of the quirks that I experienced, I'd definitely stay here again! I also stayed a few nights at the next door Grand Mercure, which was slightly more expensive but also a slightly better experience.

The room view on 36th floor was exceptional. We overseen the Seoul City and Namsan Tower. A dream! The room had Waschmaschine including dryer, very comfortable beds, kitchen including water cooker, Nespresso Maschine and Microwave. The TV had Netflix application and wide choice on TV Programms. We had sauna included which was fantastic too. The roomkeeping did great job, we got fresh towels every day, bottles of water and Nespresso capsels. Location was superbs directly connected to Yongsan station. There is Shopping mall with variety of restaurants, cafès and fashion store.

The room layout was a bit cramped but I love that we had a small pantry which came in handy. No cooking but there was a microwave to heat up food. It is connected by sheltered walkway to yongsan station where there are plenty of food choices plus shopping at ipark mall. It serves our needs well since we never had to get far for anything. Service staff at front desk and concierge were helpful with everything we need.

I enjoyed the service provider at the hotel. Staff members were attentive to requests, and showed high level of attentiveness, and super friendly. Rooms are spacious, and layout of the room is comfortable. The hotel is connected with the train station, which made travelling around super easy and comfortable. Nice mall close by, many convenient stores around the area.

the environment, convenience, cleanliness and staff. We utilized the gym and sauna. it was relaxing and the staff was so friendly. I don’t think the members were happy we were utilizing their sauna. They were very rude and unfriendly. We had breakfast every morning and even though there was a wait the staff was friendly, professional and worked quickly to accommodate all of us. I was super impressed with their process. We ate at the 25 restaurant and the food was superb and our waiter was professional and helpful! We ate on the first floor cafe and again the staff was friendly. My mom purchased jewelry and wanted something that wasn’t available at the store. The owners went out of their way to find what my mom was looking for and called her the next day. she purchased the item and became friends with the owners. They were so kind and even helped us figure out what bus to take on our trip. The check in and concierge staff, was professionalism, enthusiasm spoke multiple languages and provided top service. I was impressed! I have stayed in many hotels but this hotel has set their standards so high it will be tough for others to compare. I love Korea and when I come back Novotel is where we will stay. I can’t forget about my room! The view was amazing and the staff who clean our rooms were excellent.